Garmin Down: facing maintenance to deal with ransomware

Smartwatch and wearable maker Garmin Connect has down several of its services on Thursday to deal with a ransomware attack that has encrypted its internal network and some production system, Zdnet reported.

Garmin connect is currently planning a multi-day maintenance window to deal with the attack’s aftermath, which includes shutting down its official website, the Garmin Connect user data-syncing service and even some production lines in Asia.

In massage shared on its website and Twitter, Garmin said same outage also impacted its call centers, leaving the company in the situation of being unable to answer calls, emails, and online chats sent by users.

“We are currently experiencing an outage that affects Garmin Connect, ans as a result, the Garmin Connect website and mobile app are down at this time ” The company tweeted “This outage also affects our call centers and we are currently unable to receive any calls, emails or online chats. We’re working to resolve this issue as quickly as possible and apologize for this inconvenience”

However, since the incident took root earlier today, at around 3:00 a.m UTC , several Garmin employees took to social media to share details about the ransomware attack.

In the meantime, Garmin users have been sharing tips online on how to save run and bike rides information to Garmin partner services, such as Strava.

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